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****************************** WarpCast ******************************
Source: Howard Wood (howard@indelible-blue.com)
Moderator: Chris Wenham (editor@os2ezine.com)
**********************************************************************
 
FOR IMMEDIATE RELEASE

For Information Contact:
Howard Wood
Director of Marketing
Indelible Blue
919.878.9700
howard@indelible-blue.com


INDELIBLE BLUE ANNOUNCES NEW SERVICE

Phone-based technical support solves OS/2 and Workspace On 
Demand problems

Raleigh, NC, November 12, 1998 -- Indelible Blue, a leading 
IBM  and Lotus reseller, has added phone-based technical 
support to its already broad offering of hardware and 
software solutions.  OS/2, WorkSpace on Demand, and Warp 
Server are currently supported at a rate of $75 per half 
hour.  No long-term contracts or pre-paid packages are 
required.  All support questions and charges will be handled 
on an individual basis.


The support service was created out of customer demand, but 
any individual or organization with an OS/2-related question 
may call Indelible Blue's toll-free number (1-800-776-8284), 
Monday through Friday, 9:00am-5:00pm (eastern time), and 
speak to an account representative.  Indelible Blue support 
will then call the customer in four hours or less.  No 
charges will be billed if the support issue cannot be 
resolved by Indelible Blue personnel.


"We have built an impressive amount of OS/2 and OS/2-related 
knowledge through the years and have been informally 
offering support since our inception," said Buck Bohac, 
Indelible Blue president.  "We decided, based on customer 
inquiry volumes, to formalize the service."


Indelible Blue, based in Raleigh, NC, is a leading reseller 
of IBM/Lotus solutions with expertise in volume licensing.  
The company also provides a broad selection of software and 
hardware products for NT, OS/2, Java, Linux, and PalmPilot, 
as well as custom hardware systems.  The company can be 
contacted at 1-800-776-8284 or www.indelible-blue.com.

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